Account usage and subscription help.
Login and registration
If you already have an account, you can use your registered email address to log in within the ZoogVPN app. New users can register through the app's account creation portal; the same account can be used on supported platforms.
forget the password
Select password reset on the app login interface, use your registered email address to receive emails, and check your spam folder. If you still cannot restore access, please contact the support team.
Packages, Renewals and Refunds
Please check where your subscription was purchased. Subscriptions purchased from the app store are managed by the corresponding store; for other billing issues, please provide your registered email address, payment date and order information and contact the support team. Deleting the app will not cancel renewal.
Account service on this site
Web account login is not available yet, please log in in the app. If you need to restore account access or handle subscription issues, you can contact support through the portal below.