ZOOGVPN · NO-LOGS POLICY

Browse the footprints,
Keep it to yourself.

In addition to whether the connection is encrypted, how the data is processed is equally important. Learn more about ZoogVPN’s no-logs instructions and choose your privacy service more clearly.

Learn about this feature

No logs policy,What does it bring to you?

Do not log browsing activity

No content of visited websites, apps, or VPN activity is retained.

No activity logs are kept

User IPs, activity timestamps, and login/exit session logs are not collected.

Service data is processed separately

Emails are used for account and service communication, and aggregate transmission volume does not include traffic content or destination addresses.

Understand the functions clearly

Which ones are not recorded and which ones are used to provide services.

What does a no-logs policy protect?

VPN activity logs may link online behavior to specific users. ZoogVPN’s no-log policy is that it does not collect or save users’ online activities, visited websites and applications, timestamps, user IP addresses, and login/exit session records.

No logging focuses on the processing of activity records by the server, and encryption focuses on data transmission in the connection. The two are used together to reduce transmission exposure and activity record retention respectively.

Scope of processing of service data

Information typeProcessing methods and purposes
VPN Internet activityThe content of visited websites, applications and activities is not collected or saved.
IP, timestamps and sessionsUser IPs, activity timestamps, and login/exit session logs are not retained.
MailUsed for account, subscription notification, support and service communication. Email information is not sold.
Aggregated transfer volumeRecords aggregate upload/download totals for operational purposes and does not include traffic content or destination addresses.
payment processingThe payment processor may obtain email information required to complete the transaction.
Websites and free appsThe website may use necessary cookies and permissioned basic analytics; the free Android app may contain AdMob ads.

Account information and browsing history are handled separately

The main body of service operation is located in Greece. Registering and managing an account requires an email address and password; using a valid email address will help you receive account, subscription and support information. The presence of account information does not mean that VPN browsing history is saved.

Personal data is retained for as long as necessary to provide services, handle disputes and fulfill related obligations. Users may request access, correction, deletion or transfer of personal data in accordance with the applicable rules, as well as requests for restriction of processing or withdrawal of consent.

How do I manage my privacy settings?

The no-logs promise does not equate to the website being unable to identify logged-in users. Information you actively submit to the website, browser cookies and account identities are still managed separately.

  1. Use separate and strong account passwords to avoid sharing them with other websites.
  2. Distinguish between VPN connections, browser cookies, and logged-in website accounts.
  3. Use ad blocking to reduce some tracking requests, but do not treat it as erasing all identifying information.
  4. When account data needs to be processed, specify the specific need for access, correction or deletion in the account support request.

Get started

From understanding to getting started easily.

Before you start connecting, take a moment to understand the data description.

01

Understand record scope

Read the data comparison on this page to distinguish between online activity and account service information.

02

Manage account information

Use an appropriate email address and separate password and understand how accounts, payments and aggregate transfer volumes are processed.

03

Select a device to get started

Install the app for your device, log in and establish a VPN connection.

VPN no logs and website login status, cookies and actively submitted information belong to different scopes and need to be managed separately.

Learn more

Regarding the no logs policy,
You might be wondering.

View the steps

They focus on different aspects: encryption protects data transmission, and a no-logs policy describes how the server treats VPN activity records.

Get started on your device

Select the platform and find the corresponding application.

Go to the download page to check the installation method; function support is subject to the corresponding platform and current version.

View all platforms

ZOOGVPN · Help and Information

About ZoogVPN

Make privacy protection and daily connections easier.

our starting point

ZoogVPN was founded in May 2013 by a team with computer and network technology backgrounds, hoping to allow more people to have secure and private network connections through easy-to-use VPN services.

what we offer

From computers and mobile phones to TVs and browsers, ZoogVPN offers connections across different platforms. You can choose the connection location, protocol and subscription plan based on your device, network and usage needs.

Team and company

The operating entity is Zoog Services IKE, headquartered in Greece, and its services are available to users around the world. Company address: 130 Germanou, Patras 26224, Greece.

ZOOGVPN · Help and Information

My Account

Account usage and subscription help.

Login and registration

If you already have an account, you can use your registered email address to log in within the ZoogVPN app. New users can register through the app's account creation portal; the same account can be used on supported platforms.

forget the password

Select password reset on the app login interface, use your registered email address to receive emails, and check your spam folder. If you still cannot restore access, please contact the support team.

Packages, Renewals and Refunds

Please check where your subscription was purchased. Subscriptions purchased from the app store are managed by the corresponding store; for other billing issues, please provide your registered email address, payment date and order information and contact the support team. Deleting the app will not cancel renewal.

Account service on this site

Web account login is not available yet, please log in in the app. If you need to restore account access or handle subscription issues, you can contact support through the portal below.

ZOOGVPN · Help and Information

Affiliate Program

Introduce suitable connection services to your readers and customers.

Suitable for whom

For content creators, website operators and business partners. When applying, state your platform, audience, promotion areas and channels you plan to use.

How to consult and cooperate

Attach your platform name, content type, audience size and cooperation ideas to your business consultation. The support team can further explain the application conditions, commissions, settlement methods and event rules.

Promotion requirements

Clearly disclose business partnerships and provide true information. Don't spam, fake transactions, self-recommend for commission, or advertise using restricted brand keywords without permission.

ZOOGVPN · Help and Information

Recommend to relatives and friends

First understand the equipment and usage requirements, and then share suitable solutions.

Start with platform selection

You can introduce the platform download, function introduction and package description of this site to your relatives and friends. Help the other party choose an application suitable for mobile phone, computer or TV, and then check the connection experience of the network where they are located.

About invitation rewards

Invitation qualifications, rewards, collection methods and validity period need to be checked according to the current activity. This site does not generate invitation codes, nor does it promise unconfirmed cashback or gift duration.

Need further help

If you want to know about the recommendation activities, please indicate in the consultation that you would like to participate in the recommendation of relatives and friends, and provide the email address used to receive replies.

ZOOGVPN · Help and Information

Password and account security

Set an independent password for the account and keep it properly.

Generate and save

Use your device or browser's built-in password manager to generate a long enough random password for ZoogVPN and save it. Don’t reuse passwords for email, social networking sites, or other services.

reset password

Use the password reset function on the app login screen. Confirm that the reset email comes from the intended service, and then follow the prompts; there is no need to send passwords or verification codes to customer service.

Check account access

When you suspect your password has been compromised, change your password promptly and contact the support team. Provide your registered email address and time when the problem occurred during consultation to avoid sending passwords or complete payment information.