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ZOOGVPN · LEAK PROTECTION

protect connection,
Attention to detail too.

Pay attention to the transmission path of DNS requests and IP information to make connection protection more complete. Learn about leak protection and check current connections with detection tools.

Select device to downloadLearn about breach protection

Learn about this feature

leak protection,What does it bring to you?

Pay attention to DNS requests

DNS is used to look up website addresses. Leak protection focuses on whether these requests follow the expected connection path.

Check IP information

Once you've established a VPN connection, you can check that the exit IP seen by the website is what you expect.

With Kill Switch

Turn on the Kill Switch in supported apps to reduce the risk of restoring a regular connection in the event of an unexpected disconnect.

Understand the functions clearly

Understand DNS, IP and Kill Switch.

How does a DNS leak occur?

When entering a domain name, the device usually first sends a DNS request to convert the domain name into a server address. If the VPN is connected but DNS requests are still being made from the regular network, the queried domain name may be exposed to an unintended DNS service.

The ZoogVPN app handles these queries via DNS configuration within the connection, reducing the risk of requests veering off the intended path. Just seeing a VPN connection icon doesn't mean all network settings are as expected.

What is the difference between an IP leak and a DNS leak?

Check objectInformation of concernCheck the key points
Public IPThe network route seen by the websiteMatches the selected VPN location and connection.
DNS requestServer responsible for resolving domain namesAre there still undesired local carrier resolution paths?
Browser network informationConnection information that browsers may exposeIn conjunction with browser privacy settings checks such as WebRTC.
Unexpected disconnectionWhether to restore regular network accessCheck whether the Kill Switch is on and the app's disconnection behavior.

A complete connection check

The region displayed by the DNS server may not be exactly the same as the VPN exit, and leakage cannot be determined based on the region name alone. Operator, resolution path and connection status analysis should be combined.

  1. First record the public IP and DNS conditions when not connected to VPN as a comparison.
  2. Connect to the selected ZoogVPN server and wait for the app to show connected.
  3. Refresh the detection page and compare the public network IP and the resolution server to see whether there are expected changes.
  4. Check your browser for proxy, extension, and independent DNS settings that may affect routing.
  5. Do another control check after switching Wi-Fi, waking the device, or reconnecting.

When test results are not as expected

First stop the operations that need to be protected and check whether the VPN is still connected. Reconnect to the server and confirm that the relevant applications are not added to the split tunneling exclusion list.

Check to see if manual DNS, browser proxies, or other network software have changed the connection path; enable Kill Switches in supported apps. The device system, application version, and exception occurrence conditions are retained to facilitate continued troubleshooting.

Get started

From understanding to getting started easily.

Connect first, then check; you can check again after switching networks.

01

Establish a VPN connection

Use the official app to select the server and confirm that the status shows Connected.

02

Check DNS and IP

Use detection tools to view current DNS and public IP information.

03

Review connection settings

If the results are not as expected, check the app settings and Kill Switch, and contact support.

The detection results reflect the current browser and network status. You can check again after changing networks, servers or settings.

Learn more

About leak protection,
You might be wondering.

View the steps

Even if the VPN is connected, DNS requests may still come from outside the intended tunnel. DNS Leak Protection focuses on situations like this.

Continue to learn

Kill Switch

Pause network access when disconnected

View detailed introduction

Encryption

Protect data transmission over connections

View detailed introduction

Split Tunneling

Select VPN connection by app

View detailed introduction

Get started on your device

Select the platform and find the corresponding application.

Go to the download page to check the installation method; function support is subject to the corresponding platform and current version.

WindowsWindows PC AppsmacOSFor Mac computersAndroidAndroid phones and tabletsiOSAvailable for iPhone and iPad
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ZOOGVPN · Help and Information

About ZoogVPN

Make privacy protection and daily connections easier.

our starting point

ZoogVPN was founded in May 2013 by a team with computer and network technology backgrounds, hoping to allow more people to have secure and private network connections through easy-to-use VPN services.

what we offer

From computers and mobile phones to TVs and browsers, ZoogVPN offers connections across different platforms. You can choose the connection location, protocol and subscription plan based on your device, network and usage needs.

Team and company

The operating entity is Zoog Services IKE, headquartered in Greece, and its services are available to users around the world. Company address: 130 Germanou, Patras 26224, Greece.

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ZOOGVPN · Help and Information

My Account

Account usage and subscription help.

Login and registration

If you already have an account, you can use your registered email address to log in within the ZoogVPN app. New users can register through the app's account creation portal; the same account can be used on supported platforms.

forget the password

Select password reset on the app login interface, use your registered email address to receive emails, and check your spam folder. If you still cannot restore access, please contact the support team.

Packages, Renewals and Refunds

Please check where your subscription was purchased. Subscriptions purchased from the app store are managed by the corresponding store; for other billing issues, please provide your registered email address, payment date and order information and contact the support team. Deleting the app will not cancel renewal.

Account service on this site

Web account login is not available yet, please log in in the app. If you need to restore account access or handle subscription issues, you can contact support through the portal below.

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ZOOGVPN · Help and Information

Affiliate Program

Introduce suitable connection services to your readers and customers.

Suitable for whom

For content creators, website operators and business partners. When applying, state your platform, audience, promotion areas and channels you plan to use.

How to consult and cooperate

Attach your platform name, content type, audience size and cooperation ideas to your business consultation. The support team can further explain the application conditions, commissions, settlement methods and event rules.

Promotion requirements

Clearly disclose business partnerships and provide true information. Don't spam, fake transactions, self-recommend for commission, or advertise using restricted brand keywords without permission.

Consulting Alliance Cooperation

ZOOGVPN · Help and Information

Recommend to relatives and friends

First understand the equipment and usage requirements, and then share suitable solutions.

Start with platform selection

You can introduce the platform download, function introduction and package description of this site to your relatives and friends. Help the other party choose an application suitable for mobile phone, computer or TV, and then check the connection experience of the network where they are located.

About invitation rewards

Invitation qualifications, rewards, collection methods and validity period need to be checked according to the current activity. This site does not generate invitation codes, nor does it promise unconfirmed cashback or gift duration.

Need further help

If you want to know about the recommendation activities, please indicate in the consultation that you would like to participate in the recommendation of relatives and friends, and provide the email address used to receive replies.

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ZOOGVPN · Help and Information

Password and account security

Set an independent password for the account and keep it properly.

Generate and save

Use your device or browser's built-in password manager to generate a long enough random password for ZoogVPN and save it. Don’t reuse passwords for email, social networking sites, or other services.

reset password

Use the password reset function on the app login screen. Confirm that the reset email comes from the intended service, and then follow the prompts; there is no need to send passwords or verification codes to customer service.

Check account access

When you suspect your password has been compromised, change your password promptly and contact the support team. Provide your registered email address and time when the problem occurred during consultation to avoid sending passwords or complete payment information.

Account helpContact support